Refund Policy

Because accounts are delivered immediately by email, orders are generally non-refundable once login details have been delivered. After delivery, the product is considered consumed—we cannot revoke or resell it.

We issue a full refund or replacement account only in these cases:

• Invalid account: The login details are invalid or were already used before delivery.
• Non-delivery: You were charged but did not receive login details within 24 hours due to a technical error on our side.
• Out of stock: We cannot fulfill the order because of inventory issues.

Refunds or exchanges are not granted when:

• Wrong region: You bought an account that doesn’t match your region.
• Change of mind: You no longer want the product after login details were delivered.
• Wrong tier: You bought the wrong plan or it doesn’t fit your setup.
• Account issues: The account is banned, suspended, or otherwise unable to be used after you received it for reasons outside our control.

1. Contact support within 7 days of purchase.
2. Include your order ID and the email used at checkout.
3. Describe the issue clearly. If possible, attach a screenshot of the activation error.

We may verify delivery and activation status. Reviews typically take 3–5 business days.

Approved refunds go back to your original payment method. Allow 5–10 business days for the credit to appear, depending on your bank or payment account.

If you open a payment dispute or chargeback for a validly delivered account, we may revoke the login, ban you from our store, and report the incident to anti-fraud networks.

Not sure if you’re eligible? Reach out before opening a dispute—we’re here to help. Contact support.